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RETURN / EXCHANGE POLICY

RETURN / EXCHANGE POLICY

At Melissa Borrell Design, we would like you to be pleased with your purchase. If you need to return an item for any reason please send the required information to orders@melissaborrell.com and you will receive a return authorization by email.

For full credit less shipping charges, please contact us within 10 days of receipt. Please make sure that the item is returned in the original condition with the packaging and accessory items intact. Include your name, address, credit card information, phone number and reason for the return. Credit (minus shipping charges) will be issued once the item has been received as stated.

Should you have a problem with any item ordered, please contact orders@melissaborrell.com as soon as you receive the item and within the 10 day return period and we will process your return or exchange. If the error was ours, of course we will send instructions for return shipping.

SALE / CLEARANCE ITEMS: All items marked down, are final sale and cannot be returned or exchanged.